I always want to give my clients convenient and flexible ways to contact me and schedule service for their pianos. With that in mind, clients can book appointments online with just a few mouse clicks! The process is very simple - simply click on the button below, and you'll be taken to a page where you can choose your service, view a calendar of available dates and times, and choose the one that works best for you. It's as simple as that!
***IMPORTANT NOTICE*** In an effort to minimize the health risks to my clients and myself during the COVID pandemic, I have implemented new protocols in place for all appointments. Please read the following guidelines before scheduling your appointment:
Before I arrive:
1. If anyone in the household is sick or has any cold or flu-like symptoms, please reschedule. If anyone in the household has tested positive for COVID-19 or is currently under quarantine because of suspected exposure please reschedule when the quarantine period is over (typically, 10 days). If you are symptomatic then wait until you have been without any symptoms for at least 7 days. There will be no late cancellation charges.
2. If anyone in the household has traveled from out of the area within the past two weeks please be sure they remained quarantined away from me while I am there working. If you have had any large family gatherings within the past two weeks please be mindful of the possibility of exposure and reschedule.
3. Stop piano use 1 hour before I arrive and remove all objects from the top of the piano. -You may wipe down the keys with an appropriate disinfectant but it's not necessary as I disinfect high touch surfaces when I arrive. Most disinfectant wipes are safe on piano keys but if in doubt, test on an area first or let me do it. If you have questions about product safety for use on the piano contact me directly.
4. The room where I will be working should be vacated for the same 1 hour period of time prior to my arrival
5. If you know of specific issues other than tuning that need to be addressed please advise in advance so I can be sure to bring what I need, schedule adequate time and avoid having to book a follow up appointment.
While I'm there:
1. IMPORTANT: You must maintain social distancing of 6’ and wear a mask when you come to the door and while we are interacting. I wear a mask for the duration.
2. I sanitize my hands prior to entry and after I leave, and disinfect the high touch areas before and after my work.
3. Please keep children and pets out of the area while I am working and children must wear masks in my presence as well.
4. A reminder, please schedule appointments when noise conflicts are minimized. Vacuuming, construction, loud conversations, etc., are not compatible with piano servicing.
After I depart:
1. As an extra precaution I recommend that the room where I am working not be put back in use for an hour or so.
2. Payment by cash, check or card is accepted, but for a contact-free option I can email you a digital invoice that is payable online.
My goal is to minimize risk and ensure that both you and I are protected. Your cooperation is appreciated. If I feel the environment is not conducive to maintaining proper distancing or observing safety protocols I will suggest we reschedule. If you have any concerns please let me know in advance. Minimizing contact between us is the best and safest route. Thank you for your cooperation.
The piano is primarily made out of wood and metal. Wood is quite sensitive to humidity changes, while metal is quite sensitive to temperature changes. These two factors combine to produce an inherent instability in the piano, despite it having the greatest tuning stability of all stringed instruments. In climates such as Omaha's, where there are frequent and large changes in both temperature and humidity, pianos tend to go out of tune more quickly. If a piano remains untuned for long periods of time (even if it hasn't been played), the piano may fall so far out of tune as to be unplayable. To avoid this, it is recommended that you have your piano tuned at least twice a year in order to maximize stability.
Pianos are designed to perform best at A-440hz (concert pitch). If the piano has not been tuned for a year or more, and/or the piano has been in a climate that sees regular changes in humidity and temperature, even if the piano hasn't been played it can drift so far away from concert pitch that it is no longer possible to actually tune the piano without first bringing the overall pitch of the piano back up to A440. In such a situation, the technician will perform a pitch raise - a rough pass that brings the overall pitch of the piano close enough to concert pitch that a proper tuning can then be done. If your piano was drastically out of tune, it is recommended that you have your piano tuned again within 3 months of a pitch raise, in order to ensure that the strings stabilize as much as possible at or near concert pitch. Please read the PTG's bulletin on Pitch Raising for more information.
A piano's action is incredibly intricate - with over 35 adjustable points per key in a grand piano (that's over 3,000 adjustment points across the keyboard!). Regulation is the adjustment of the mechanical aspects of the piano's action in order to compensate for normal wear, compression of felt parts, and dimensional changes due to humidity fluctuations. As parts wear, compress, and change from humidity, the piano may become more difficult to control. If you've found that your piano is harder to control, both in terms of evenness of touch and dynamic control, then your piano is a good candidate for a regulation. Click here to learn more about regulation!
Voicing addresses the tonal characteristics of the piano, and is separate from tuning (though a piano should be in good tune before voicing work begins). Every piano has its own sound - some sound warm and full, others bright and "glassy." Through voicing, or manipulating the hammer felt, your technician can adapt the sound of the piano to better suit your tastes or to compensate for deterioration in tone due to normal wear. Click here to learn more about voicing!
Repairs encompass everything from finding and fixing the source of that annoying buzz to replacing a broken string or action part. Most repairs can be completed in one visit, however in certain cases, such as bass string replacement, parts specific to your piano must be ordered, and a follow-up visit must be scheduled to complete the repair.
Does the humidity vary greatly in your home depending on the season? Does your piano not hold its tune very well? Large and repeated changes in humidity (usually accompanying the changes of the seasons here in the midwest) wreak havoc on a piano's tuning stability and can shorten the life of your piano. One popular option to address this problem is the Dampp-Chaser piano humidity control system, which can greatly reduce the effect of those humidity changes, leading to a more stable piano that holds its tuning longer and is healthier in the long run. I am a certified Dampp-Chaser installer, and would be happy to consult with you about the best options for your piano.